Frequently Asked Questions

 

What’s your return policy?

Return any of our products "in its original condition" within 30 days of purchase and receive a full refund.

 


Do you ship overseas and to P.O. boxes?

Yes, we’ll ship your package anywhere that can accept deliveries.

 


Do you have customer service?

Of course! I am available to answer your questions 24/7/365.

 


What forms of payment do you accept?

I accept Paypal, Google Wallet, and Direct bank transfer. If you prefer another form of payment we can discuss this upon placing your order.

 


What size are your shields?

Our standard size is 36" inches or 91 cm in diameter.

 


What wood is the shield made out of?

I generally use Nordic white Pine stained to you liking.

 


Can I choose to customize a Pre-designed shield?

with some prior cordination I could make some minor changes or additions to your shield order.

 


Do you have a store front I can visit?

No, I am a home based artisan.

 


Is your work all hand done?

Yes, all of my shields are hand made.